Glossary

  
 
 
 
  EXCELLENT  
  
 Based on 307 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Kate Whitling 
 
24 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Fabulous practice, I feel comfortable, welcomed & safe! I’m not good with my teeth but Adam is amazing 🤩 Hannah and the Reception team are soooooo brilliant

Owner's reply
Thank you so much, Kate, for your lovely 5-star review! 🌟 We’re delighted to hear that you feel comfortable, welcomed and safe when visiting us. It means so much to know that Adam and the reception team have made your experience a positive one. We’ll be sure to share your kind words with the whole team. 😊 We look forward to welcoming you back again soon! 🦷✨
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Andrew Symes 
 
30 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Hi. Came in for my 6 month check up,  and hygienist session. The two ladies that looked after me were great, they even had the courtesy to laugh at my lame jokes,   felt very comfortable, and I am actually looking forward to my next visit, can't quite believe I'm saying I am looking forward to going to the dentist, but here we are. Top outfit......

Owner's reply
Thank you so much, Andrew! 😊 We’re delighted to hear that you felt comfortable and well looked after during your check-up and hygienist appointment. We’ll make sure the two ladies who looked after you see your lovely comments — and we’re especially pleased to hear you’re actually looking forward to your next visit! 😂 Thanks again for the fantastic review and for your brilliant sense of humour. We look forward to seeing you again soon! 🦷✨
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Abi Dervish 
 
38 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Lovely staff, so friendly and explained everything in such detail, highly recommend

Owner's reply
Thank you so much for your lovely review, Abi. We're delighted to hear that our team made you feel welcome and took the time to explain everything clearly. We believe that helping our patients feel informed and comfortable is an important part of their care, so your kind feedback means a great deal to us. Thank you for your recommendation, and we look forward to seeing you again in the future.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 spiros filippou 
 
41 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Lovely people, professional services

Owner's reply
Thank you for your kind review, Spiros. We're so pleased to hear that you found our team lovely and our service professional. Your feedback means a lot to us, and we really appreciate you taking the time to share your experience. We look forward to welcoming you back in the future.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Rob Coomes 
 
65 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Such a good Dental Practice. I’ve been coming here for 20 years - always quick to answer the phone, Hannah is super friendly and always tries to accommodate any changes you may need. Good value treatment and hygienist. We had a referral for orthodontic treatment which was very quickly actioned. Highly recommended.

Owner's reply
Thank you so much for your fantastic review, Rob, and for being a valued patient for the past 20 years. Your continued trust and support mean a great deal to us. We're especially pleased to hear your kind comments about Hannah—she'll be delighted to know her friendly approach and willingness to help have made such a positive impression. It's also wonderful to hear that you were happy with your treatment, hygiene care, and that your orthodontic referral was arranged promptly. Thank you for taking the time to recommend our practice. We look forward to continuing to care for you for many years to come.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 James Coomes 
 
65 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great and helpful receptionists, excellent dental service and very professional!

Owner's reply
Thank you for your wonderful review, James. We're delighted to hear that you had such a positive experience with both our reception team and our dental care. Providing a friendly, professional service is something we take great pride in, so your kind feedback means a lot to us. We really appreciate your support and look forward to seeing you again at your next visit.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 S C 
 
65 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We have been coming here as a family for nearly 20 years - the dentists and whole team are super friendly, helpful and very professional.

Owner's reply
Thank you so much for your wonderful review and for trusting us with your family's dental care for nearly 20 years. It means a great deal to us to have been part of your family's journey for so long. We're delighted to hear that you've consistently found our dentists and the whole team to be friendly, helpful, and professional. Your continued support and kind words are truly appreciated, and we look forward to caring for you and your family for many years to come.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Clive Sansom 
 
65 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Look no one wants to go to the dentist but the girls on reception are really friendly and i had to have a tooth extracted a little while back, couldn’t have gone better

Owner's reply
Thank you so much for your kind review, Clive. We're delighted to hear that our reception team made you feel welcome and that your tooth extraction went as smoothly as possible. We know visiting the dentist isn't always something people look forward to, so it's especially rewarding to hear that your experience was a positive one. We really appreciate you taking the time to share your feedback, and we look forward to seeing you again whenever you need us.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Tina Chandler 
 
65 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I always have a positive experience here. Reception staff are really welcoming and friendly and the dentists really put you at ease, my youngest son can sometimes be very nervous, but they have always been very helpful.

Owner's reply
Thank you Tina for your lovely review. We are looking forward to see you soon
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 cheryl kelly 
 
65 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I am a very nervous patient but all the staff have been brilliant with me. Always so welcoming. Definitely recommend

Owner's reply
Thank you so much for your lovely review! We're delighted to hear that our team has helped you feel comfortable and supported during your visits. We understand how important it is to create a welcoming environment, especially for nervous patients, so your kind words mean a great deal to us. Thank you for your recommendation, and we look forward to seeing you again soon.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Lloyd Clips ツ 
 
66 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Mother brought me here when i was younger to get stickers but I don’t get them anymore due to being ancient 🥲. Amazing practice, great receptionists

Owner's reply
Thank you for your fantastic review! We're so pleased to hear you've had such positive experiences with us over the years. While the stickers may have disappeared as you've grown up, we're delighted to know our reception team and the practice have continued to make a great impression! Thank you for your kind words, and we look forward to seeing you again soon.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Marie-Ann Booker 
 
66 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I have been coming to this dentist since I was a child, I have never had a problem here. The receptionists are always friendly and helpful, the dentists and hygienist are always full of advise on how to keep your dental health in check. My whole family come here now. Overall I would definitely recommend this dentist.

Owner's reply
Thank you so much for your wonderful review, Marie-Ann! It means so much to us that you've been part of our practice since childhood and have trusted us with your dental care for so many years. We're delighted to hear that our reception team, dentists, and hygienists have consistently provided a friendly and supportive experience. It's especially lovely to know that your whole family now comes to our practice. Thank you for your recommendation—we truly appreciate your continued trust and look forward to caring for you and your family for many years to come.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Paul Windmill 
 
66 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
What a very professional service, the dentists are calming and informative about the procedure, and the staff are all friendly and very helpful in booking appointments. Give them a try,you won’t be disappointed

Owner's reply
Thank you so much for your fantastic review, Paul! We're delighted to hear that you found our team professional, calming, and informative throughout your visit. It's also wonderful to know our reception team made booking appointments a positive experience. We really appreciate your recommendation and look forward to welcoming you back in the future.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Sue Windmill 
 
66 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I have been going here for years. They are a very friendly and extremely helpful dental practice. I throughly recommend going here.

Owner's reply
Thank you so much for your kind review, Sue! We're truly grateful for your loyalty over the years. It's wonderful to hear that you've consistently found our team friendly and helpful. Your recommendation means a great deal to us, and we look forward to continuing to care for your smile for many more years to come.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Sophie Whiting 
 
66 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Lovely staff, I’m afraid of the dentist and they made me feel very comfortable.

Owner's reply
Thank you so much for your lovely review, Sophie! We're so pleased to hear that our team helped you feel comfortable during your visit. We understand that dental appointments can be daunting, and it's wonderful to know we were able to put you at ease. Thank you for your kind words, and we look forward to seeing you again soon.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Hugh Freestone 
 
66 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great people to have looking after my teeth, always helpful when booking and great care when being seen. Thoroughly recommend

Owner's reply
Thank you so much for your kind review! We're delighted to hear that you've had such positive experiences with our team. It means a lot to know that you've found the booking process helpful and that you've felt well looked after during your visits. We really appreciate your recommendation and look forward to continuing to care for your smile for many years to come!
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Ceramic Fitch 
 
66 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Appointments always available, staff helpful and pleasant.

Owner's reply
Thank you for your lovely review! We're so pleased to hear that you've found it easy to book appointments and that our team has been helpful and pleasant. Your kind words are greatly appreciated, and we look forward to welcoming you again at your next visit.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Dua 
 
66 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
This is our best place for treatment and we highly recommend this dentist Many thanks for help Hannah 😇

Owner's reply
Thank you so much for your wonderful review! We're delighted to hear that you would highly recommend our practice. Your kind words mean a great deal to the whole team, and we'll be sure to pass your thanks on to Hannah. We look forward to seeing you again soon!
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Isabelle Boulard 
 
71 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Very professional and friendly. Highly recommend!

Owner's reply
Thank you so much, Isabelle, for your lovely 5-star review! We're so pleased to hear you found our team professional and friendly. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience. We look forward to seeing you again at your next visit!
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Alex Robinson 
 
72 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Come to see Anna Maria after being recommended her by a friend Hannah who works at the reception and I’ve never been more grateful, had composite bonding done and has completely changed my confidence with my smile, lovely staff and the treatment has brilliant would highly recommend!

Owner's reply
Thank you so much, Alex, for your wonderful 5-star review! We're delighted to hear that Hannah's recommendation brought you to Anna Maria and that you're so happy with your composite bonding results. Knowing we've helped transform your smile and boost your confidence means the world to us. We'll be sure to pass your lovely comments on to Anna Maria and Hannah, as well as the rest of the team. Thank you for your recommendation—we truly appreciate your support and look forward to seeing you again!
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 shane beck 
 
73 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
A great experience after breaking a tooth. The practice brought my check-up forward, and I was seen the very next day. Dr Anne-Marie was incredibly professional, friendly, and caring. She repaired my tooth during the same appointment and gave me excellent advice on how to help prevent similar problems in the future. The whole team provided such kind and compassionate service from start to finish. I highly recommend this dental practice.

Owner's reply
Thank you so much for your wonderful review. We're delighted we could bring your appointment forward and help you so quickly after you broke your tooth. It's great to hear that Dr Anne-Marie made you feel well cared for and that you were pleased with both your treatment and the advice she provided. We'll also be sure to share your kind comments with the whole team. Thank you for your recommendation, and we look forward to looking after your smile for many years to come.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Jennifer Morgan 
 
73 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Staff are super-helpful, even when the problem is complex. Switched from another dentist for root canal work - Adam was wonderful, and emergency appointments found at short notice.

Owner's reply
Thank you, Jennifer, for your wonderful review. We're so pleased to hear that our team was able to help, even with a complex situation, and that we could arrange emergency appointments when you needed them. Adam will be delighted to know that his care and support made such a positive difference. Thank you for choosing our practice, and we look forward to continuing to look after your dental health.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 carol baker 
 
73 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I've always been nervous of dental appointments, but  having treatment with Costas has restored my faith, that painless treatment is possible, even with a root canal treatment ! He is so respectful, gentle and is always happy to explain exactly what he is doing, when asked. A lovely dentist. Reception staff also very polite and efficient.

Owner's reply
Thank you so much, Carol, for your wonderful review. We're delighted to hear that Costas has helped restore your confidence in dental treatment and made your experience so comfortable, even during a root canal. He'll be so pleased to know that his gentle approach and clear explanations made such a positive difference. We're also grateful for your kind comments about our reception team. Your feedback means a great deal to all of us, and we look forward to caring for you at your future visits.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Big Nick 
 
74 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Been going to this practise for a few years now its such a lovely practise with lovely staff ..Im a nervous patient and they awlays make me feel at ease ..  thank you 😊

Owner's reply
Thank you, Nicholas, for your kind review and for being with our practice for the past few years. We're so pleased to hear that our team has helped you feel at ease during your visits. Looking after nervous patients is something we take great pride in, so your feedback means a lot to us. Thank you for your continued trust, and we look forward to seeing you again soon. 😊
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Sara Guirey 
 
74 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I have always been terrified of going to the dentist because of past experiences, so I've never liked dental visits. However, after visiting Horley & Gatwick Dental Centre, my fears were completely put at ease. From the moment I arrived, the receptionist made me feel welcome, and the dentist was so kind, patient, and reassuring. Everyone was incredibly friendly and made me feel relaxed throughout my appointment. I can't thank the team enough and would highly recommend them to anyone, especially if you're a nervous patient.

Owner's reply
Thank you so much, Sara, for taking the time to share your experience. We're delighted to hear that we were able to help put your fears at ease and make your visit a positive one. Supporting nervous patients is something we care deeply about, so it's wonderful to know that our reception team and dentist helped you feel welcome, relaxed, and reassured throughout your appointment. Your recommendation means so much to us, and we look forward to continuing to care for you in the future.